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Automate

Hire the employee that
never sleeps.

Answers in seconds at 3 AM. Qualifies the lead, takes the order, tracks the delivery — and hands the conversation to a human the moment it should. This is what your customers experience:

  • Replies in ~2 seconds, 24/7
  • 80–90% of routine questions handled
  • Human handoff built in
nucleus-automation · live
in "delivery to indiranagar tonight?"
[intent] delivery_check → 0.94
out "25–30 min. want the menu?"
in "margherita, large, usual order"
[order] #4817 → payment_link
[sync] crm.orders ← #4817 ✓
out "paid ✓ arriving 3:20 AM 🛵"
Listen
Understand
Automate
Handoff

Handoff idle — no human needed yet

The numbers

Your fastest hire
never clocks out.

~0s

median bot reply time, vs ~2 minutes for a human agent

0%

of routine support questions handled without a human (80–90% range)

0%

typical reduction in support costs after automation

0%

of customers rank 24/7 availability the #1 chatbot benefit

Time to first replyMedian seconds until the customer hears back · industry 2025
030s60s90s120sHuman agentHuman agent: ~120s~120sNucleus botNucleus bot: ~2s~2s
Routine questions resolved by the botNo human needed · industry reports 2025
0%

AI chatbots now settle 80–90% of routine questions — order status, pricing, hours, FAQs — leaving your team only the conversations that deserve a person.

Industry figures: Fullview, Freshworks & Sobot chatbot statistic roundups, 2025. Cost per bot interaction runs $0.50–0.70 vs $5–25 for a human agent; results vary by use case.

From the other side

What your customers actually see.

The console above is your view. This is theirs — a conversation that answers at 2:47 AM, remembers their usual order and takes payment without leaving the chat.

N
Nucleus Assistant
● online — always
Hi! Do you deliver to Indiranagar? 🛵
We do! Delivery to Indiranagar takes 25–30 min. Want to see the menu?
Yes please
Here you go 🍕 Tap any item to add it to your cart. Your usual — Margherita, large?
You know me too well. Order it.
Done! Order #4817 confirmed — ₹499, arriving by 3:20 AM. Track it here anytime. 🧾
What you get

Everything in the box — nothing extra to buy.

24/7 instant replies

Median response time: under two seconds. At any hour, in any season, on the busiest sale day of the year.

Lead qualification

The bot asks the qualifying questions and hands sales a warm, scored lead instead of a raw phone number.

Order & delivery flows

Menu → cart → payment → live tracking, fully automated inside the chat.

Human handoff

The moment a conversation needs a person, it routes to one — with full context, never a dead end.

Multi-language

English, Hindi, Hinglish and more — the bot speaks the way your customers actually type.

CRM & tool integrations

Every conversation synced to your CRM, sheets or order system. No copy-paste operations.

Where it wins

Built for businesses like yours.

E-commerce & D2C

"Where is my order?" answered instantly, carts recovered at 2 AM, returns filed without a ticket.

Real estate

Budget, location and site-visit slot collected before your salesperson ever picks up the phone.

Travel & hospitality

Bookings, itinerary changes and check-in questions at every hour your guests are awake somewhere.

Services & repair

Slot booking, technician tracking and payment collection — the office phone finally stops ringing.

How it works

Live in three steps — we do the heavy lifting.

01

Map

We chart your real conversations: the questions, the objections, the buying moments.

02

Train

The bot learns your catalog, tone and rules — then we test it against real scenarios.

03

Automate

Go live with human handoff wired in. Watch resolution rates climb week over week.

And when it needs a human? It knows.

The bot detects frustration, high-value intent and questions beyond its training — and routes to your team with the full conversation attached. No dead ends, no "please repeat your issue".

Connect. Automate. Grow.

Every day without it is a conversation your competitor is having instead. Talk to us on the channel we sell — reply time: instant.

Start the conversation →
Messaging opt-in

Get updates on your channel

Service notices, project updates and the occasional offer — on the channels you pick, and only if you ask. Reply STOP to stop any of them. Full opt-in terms →

Send me messages on *

Opens WhatsApp with your opt-in message ready to send — that is how we record it, whichever channels you picked. Free; carrier data charges apply. v2.0